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Flightmatey Accessibility Contract

Key Focus Areas:

User Experience & Training in Engineering: Every member of our product team receives initial training, ongoing refreshers, and regular informational meetings. Plus, if you have any questions or need any assistance, our accessibility team is here for you.

Quality Control: Flightmatey uses both manual and automated accessibility testing, as well as continuous assessment by both in-house and external accessibility specialists, in an effort to incorporate WCAG. The accessibility and usability of our site is something we want to keep working on.

Component Library: We prioritized making our component library WCAG-compliant in order to scale, maintain rapid development, and enable continuous deployment. This UI Toolkit was developed with accessibility in mind and features accessible buttons, menus, dialogs, and more. Our front-end teams will then utilize these parts to build a user interface that is both standardized and easy to use.

Documentation: Our product teams have access to an extensive library of documentation, including best practices, discipline-specific support guides, and frequently asked questions. As the WCAG guidelines develop, we update and enhance this documentation accordingly.

We strive to adhere to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level recommended by the World Wide Web Consortium (W3C) in order to make our website accessible to individuals with various disabilities. These guidelines provide instructions for creating web content that can be used by people with visual, auditory, motor, cognitive, and other disabilities, ensuring that everyone can use our website.
We employ multiple technologies on our website to enhance usability for all users. Our accessibility interface allows individuals with specific disabilities to modify the website’s user interface (UI) to suit their needs.
Furthermore, we utilize an AI-based application that operates in the background and continuously enhances accessibility. This application alters the website’s HTML and functionality to enable individuals with motor impairments to use screen-readers and keyboard functions.

Navigation with a Screen Reader and a Keyboard:
At Flightmatey, we prioritize accessibility for all users, including those with disabilities. We follow the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level set by the World Wide Web Consortium (W3C) to ensure our website can be accessed by all. This includes making our website optimized for screen readers and keyboard navigation.
Our website uses the ARIA attributes (Accessible Rich Internet Applications) method and other modifications to ensure blind individuals using screen readers can navigate and enjoy all our website features. We prompt users with screen readers to enter their Screen-Reader Profile when they visit our site so they can navigate it with ease. Here are some key features that we offer:
Optimization for Screen Readers:
We use the ARIA set of attributes to provide accurate information to screen-readers. This includes accurate form labels, descriptions for actionable icons, validation guidance for form inputs, and the roles of elements like buttons, menus, modal dialogues, and others.
We also use OCR (optical character recognition) technology to pull out text that is part of an image and provide an accurate and meaningful description of the image’s objects as an ALT (alternative text) tag for images that don’t have one. Users can press the Alt+1 key combination to make changes to the screen reader at any time. Our website automatically informs users of screen readers when to turn on the screen reader mode. This optimization works with popular screen readers like JAWS, NVDA, Voiceover, and Talkback.
Optimization of Keyboard Navigation:
Our background process adds different JavaScript code behaviors and changes the HTML of the website to optimize keyboard navigation. This includes the ability to use the Tab and Shift+Tab keys to move around the website, use dropdowns with arrow keys and close them with Esc, activate buttons and links with the Enter key, switch between radio and checkbox elements with arrow keys, and fill them in with the Spacebar or Enter key.
Users who use the keyboard can find content-skip menus at any time by pressing Alt+2 or as the first thing on the site when they use the keyboard. The background process also takes care of triggered popups by moving the keyboard focus to them as soon as they appear.
We offer keyboard shortcuts like “M” for menus, “H” for headings, “F” for forms, “B” for buttons, and “G” for graphics to jump to specific elements.
We are committed to making our website accessible to all users and will continue to make improvements to ensure everyone can access and enjoy our website.

Compatibility with a Variety of Web Browsers and Other Forms of Accessibility Technology
At Yay Fly, we strive to provide the best user experience possible and enable our users to choose the tools that work best for them. Therefore, we have worked hard to support all the major systems that constitute more than 95% of the user market, including Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge, JAWS, and NVDA (screen readers) for both Windows and MAC users. We also aim to be compatible with other forms of accessibility technology that our users may prefer to use.

Comments, Feedback & Notes
Although we make every effort to ensure that our website is accessible to everyone, there may be pages or sections that are not fully accessible or may require further improvements. We are committed to continuously enhancing and updating our website’s accessibility features, as well as adopting new technologies to ensure the best level of accessibility is achieved. If you have any feedback or suggestions for improving our accessibility, please feel free to contact us using the form on our website.

We are dedicated to providing the best possible user experience to the widest possible audience, including those with disabilities. Please do not hesitate to contact us at if you have any questions or feedback about our accessibility policy.

Air Travel:

When people with disabilities want to fly, they face some unique problems. Even though many newer planes are made to be accessible to people in wheelchairs, older planes that are still in use tend to be less so. No matter what kind of disability you have, it can be helpful to stay in touch with a representative from the disability services department of your preferred airline. This can help you plan ahead and make sure that all of your needs are met before and during your trip. Working with a representative from the airline or a travel agent from the beginning of your trip can help you find affordable airfares as well. Find out which airlines are the best for people with disabilities by looking into them. In some cases, airlines will let people with disabilities go through security checks and board the plane faster.
Those who want to take their wheelchairs on a plane may need to do more planning and preparation. Wheelchair users may need to switch to an aisle chair to fit between the rows of seats on an airplane. Also, people with disabilities will have to figure out how to go to the bathroom before getting on an airplane, since the bathrooms on planes are often too small for a wheelchair to fit in. Putting waterproof instructions on how to use a manual or electric wheelchair and who owns it before putting it in a storage area during a flight can make it less likely that the mobility device will get damaged.

Air Travel with Medical Equipment & Medications:

Making sure your medications and medical equipment are in order and ready to go will save you time and keep you from getting sick while you’re on the road. Find out how much of your prescription medicine you can bring with you on your chosen mode of transportation. Make sure that you can fit any medicine you need in a carry-on bag. If you carry your health insurance information with you on your trip, it will be easier for you to get treatment quickly if you get sick. Be aware that some commercial transportation services may let you keep medical and mobility equipment close to you, while others may have rules that say the equipment must be kept in a safe place. You could also think about getting insurance for your medical or mobility equipment to protect it from damage. If your disability is serious or needs constant care, you might want to hire a travel nurse to help you while you’re away.

Think About Your Particular Disabilities:

Your disability will play a big role in how you plan for a trip. For example, a person with muscular dystrophy may need to plan a trip a little differently than a person who can’t see. If you can, get in touch with groups that deal with your disability and ask about travel resources. As flying is a very common way to travel, many websites have information about it. Talking to people in your community can also be helpful. People, who have traveled before, like you, are some of the best sources of information. People like this might be able to give you specific tips on what to pack for your trip and checklists. Also, some travel agencies may specialize in booking trips for people with disabilities and offer special plans for people with certain disabilities, like wheelchair users.

Additional Traveling Tips:

People tend to think that some cities and countries are easier to get to than others. If your trip is for fun, look up how easy it is to get around in each city to make sure it goes as smoothly as possible. Check the official website of the U.S. Department of State to make sure that there are no travel warnings or alerts for any foreign countries you plan to visit. Think about buying things that might make your trip easier: Rolling luggage, large-print tags, carriers and nets for wheelchairs, and folding bath chairs are just some of the products that can make traveling easier for people with disabilities.
Asking your doctor for referrals to other doctors who know about your condition at your destination can help put your mind at ease when traveling. People with mental health problems should always carry copies of their prescriptions with them so that they don’t miss a dose. For a safe and healthy trip, you need to make sure you have enough medical supplies, so pack more than you think you’ll need. When you buy medical supplies, like catheters, in bulk, you can get the extra equipment you need at a price you can afford, and you can buy yourself peace of mind.

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